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Communicating Care Through Text Messaging

Communicating Care Through Text Messaging

As patient experience not only defines quality of healthcare and becomes a core component, efforts will increase dramatically to better engage patients. So healthcare providers will be taking advantage of the wealth of new technology to improve care and engage patients through connected care and telehealth solutions. But these patient engagement solutions must ensure patient safety. And patient safety means confidence of the patient for the security and privacy of their data, information, a...
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Patient Experience: The Customer Journey in Healthcare

Patient Experience: The Customer Journey in Healthcare

You need a healthcare provider. Full stop. But patient experience is the key to differentiate quality, value and outcomes. When so many healthcare options are available, quality of care becomes the biggest differentiator. If clinicians think and act like they are indispensable, they’re in for a rude awakening. According to Beckers Hospital Review, “healthcare consumers increasingly view their experience with a provider as a key consideration for determining if they'll r...
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Dr. Tech·ie (ˈtekē) : The Anesthesiologist Who’s Into IT

Dr. Tech·ie (ˈtekē) : The Anesthesiologist Who’s Into IT

To be or not to be techie is no longer a choice - it is a need now. For anesthesiologists, “being techie” is not just about being tech savvy - it is understanding healthcare technologies and how to best leverage them to improve patient care and outcomes. When it comes to adopting new technologies, the anesthesiologist is a natural. The tools in his or her practice - from anesthesia equipment to automation of clinical data - are going digital, and they’re adapting with...
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