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Patient Experience: The Customer Journey in Healthcare

Patient Experience: The Customer Journey in Healthcare

You need a healthcare provider. Full stop. But patient experience is the key to differentiate quality, value and outcomes. When so many healthcare options are available, quality of care becomes the biggest differentiator. If clinicians think and act like they are indispensable, they’re in for a rude awakening. According to Beckers Hospital Review, “healthcare consumers increasingly view their experience with a provider as a key consideration for determining if they'll r...
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She, Her and the Best of Us: A Tribute to Women Anesthesiologists

She, Her and the Best of Us: A Tribute to Women Anesthesiologists

“Keep your head down.”“Just tolerate the practice because you are a woman, that’s just the way things work.” When a senior faculty member in the anesthesiology department says this to female anesthesia residents, it’s already bad. It’s even worse when it’s a senior female doctor telling another young female doctor this. This is a true account, and it’s not from 2 decades ago when Dr.  Rekha Chandrabose was just starting her res...
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Communicating Care: Not An App, Not A Bot

Communicating Care: Not An App, Not A Bot

With the increase in bots overtaking more “natural apps” on our smartphones, when will enough be enough? After all, do you really want to talk to a chat bot? Today’s digital-led world has changed how people want and do things, the parameters being “me, here and now.” Healthcare is no exception. Patients today demand personalized care and communication. Patients have become proactive in managing their own health, and the tech world has responded. The &ldquo...
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Dr. Tech·ie (ˈtekē) : The Anesthesiologist Who’s Into IT

Dr. Tech·ie (ˈtekē) : The Anesthesiologist Who’s Into IT

To be or not to be techie is no longer a choice - it is a need now. For anesthesiologists, “being techie” is not just about being tech savvy - it is understanding healthcare technologies and how to best leverage them to improve patient care and outcomes. When it comes to adopting new technologies, the anesthesiologist is a natural. The tools in his or her practice - from anesthesia equipment to automation of clinical data - are going digital, and they’re adapting with...
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Mission is Possible: Patient Care Anytime, Anywhere

Mission is Possible: Patient Care Anytime, Anywhere

After man landed on the moon, the unimaginable proved to be possible. So finding the cure for cancer may not be far behind. Breakthroughs happen when man believes he can. Reaching for the stars is the mindset on which entrepreneurs and innovators thrive. StartUp Health is investing in, and collaborating with, transformative entrepreneurs around the world on a mission to achieve the impossible: solve the world’s biggest health challenges. LifeWIRE, together with other health trans...
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Healthcare’s 2019 New Year Resolutions

Healthcare’s 2019 New Year Resolutions

“Is it online?” is the most frequently asked question in the digital age, overtaking “Google it.”   With Siri and Alexa already well-established in the tech world, there will be an increasing demand for such personalized services. Indeed, 2019 has the potential to see an explosion of smart assistants in the delivery of healthcare.  Digitization will be full blown in 2019, with all predictions pointing to Artificial Intelligence (AI)...
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Communicating Care with the Vulnerable and At Risk

Communicating Care with the Vulnerable and At Risk

With 95% of Americans already connected through mobile phone , and deaths from drug overdoses and suicide rising, there’s an obvious opportunity to take advantage of mobile technology to help change the direction and improve these mortality trends.  There are numerous factors that prevent individuals at risk of suicide from seeking help. Of them, stigma around mental health is a big one. Related to that sense of stigma is the belief therefore that, unlike physical health, mental ...
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Perioperative Surgical Home, the “Google Home” of Healthcare

Perioperative Surgical Home, the “Google Home” of Healthcare

If the digital world has Google Home, then the healthcare system has Perioperative Surgical Home, or PSH. Both are like control centers - Google Home is connected to numerous smart devices, while PSH acts as a coordinated workflow for all care providers. Additionally, Google Home has its smart Google Assistant, Amazon has Alexa, and PSH has its own lead coordinator – the anesthesiologist.  With Google Home, music, lights, switches, doors, temperature, or anything in Google&r...
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The Anesthesiologist’s Lane

The Anesthesiologist’s Lane

Telling doctors to “mind their own business” when it came to the discussion around gun control resulted in strong words and more, as they posted photos of their bloodstained scrub suits and started the hashtag #ThisIsOurLane. A Twitter account @ThisIsOurLane was born soon after with over 11,000 followers in less than a week, mostly doctors.  From stories of their gunshot patients who survived or died, to graphic images of the results of gunshot wounds, doctors delivered the...
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5 Causes of Physician-Anesthesiologist Burnout

5 Causes of Physician-Anesthesiologist Burnout

As physician burnout continues to be a severe and worsening epidemic in the United States, among anesthesiologists in particular it can pose an even bigger danger in healthcare. Anesthesiology as a specialty suffers higher degrees of burnout, according to an American Society of Anesthesiologists (ASA) abstract from a survey of resident and attending physicians in orthopaedic surgery and anesthesiology at urban medial centers who responded anonymously in 2017 to determine signs of burnout an...
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