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5 Voices of Reason from Doctors Amid the Opioid Crisis

5 Voices of Reason from Doctors Amid the Opioid Crisis

Epidemic. Crisis. Outbreak. Call it what you want, but the current opioid addiction is the worst in American history. Drug overdoses claim 64,000 lives every year. That is 175 a day! Almost everyone has been affected,  family or friends. There have been arrests - 60 people across five states, including more than 31 physicians, seven pharmacists and eight nurses - and lawsuits against drug distributors, opioid manufacturers, and pharmaceutical companies.   The pharmaceutical m...
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Patient Engagement: Saying “YES” to Patient Partnership in Medical Research

Patient Engagement: Saying “YES” to Patient Partnership in Medical Research

(This article is part of the capstone project for an online course in Stanford University MedicineX on Partnering with the Public and Patients in Medical Research. Published with permission.) RT @trishgreenhalgh: Doctor: Don’t confuse your Google search with my 6y at medical school. Patient: Don’t confuse the 1-hour lecture you had on my condition with my 20 years of living with it.1 In this simple tweet I believe Trish Greenhalgh has perfectly summarized the value proposit...
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The Healing

The Healing

“Good day! On a scale of 1 to 5, how are you feeling today? 5=Great; 1=Terrible”(Example of actual interaction being sent vets as part of a messaging intervention PTSD program for veterans)  Providing effective treatment for post-traumatic stress disorder is a challenge. But not insurmountable. More than just behavioral therapies, other therapies such as crisis prevention and intervention is also part of the treatment continuum. Crisis intervention is among a number of...
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Patient Experience: The Customer Journey in Healthcare

Patient Experience: The Customer Journey in Healthcare

You need a healthcare provider. Full stop. But patient experience is the key to differentiate quality, value and outcomes. When so many healthcare options are available, quality of care becomes the biggest differentiator. If clinicians think and act like they are indispensable, they’re in for a rude awakening. According to Beckers Hospital Review, “healthcare consumers increasingly view their experience with a provider as a key consideration for determining if they'll r...
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Communicating Care: Not An App, Not A Bot

Communicating Care: Not An App, Not A Bot

With the increase in bots overtaking more “natural apps” on our smartphones, when will enough be enough? After all, do you really want to talk to a chat bot? Today’s digital-led world has changed how people want and do things, the parameters being “me, here and now.” Healthcare is no exception. Patients today demand personalized care and communication. Patients have become proactive in managing their own health, and the tech world has responded. The &ldquo...
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